Dear Carl,

Please accept my sincere appreciation for working with the City of
Coeur d'Alene, the Chamber of Commerce, and other leadership
organizations in the city to devise a strategy for dealing with the media during the recent Aryan trial. Your one-on-one training, and your help in developing message points proved to elicit positive coverage in such diverse media as USA Today, the New York Times, the Seattle Times,U.S. News and World Report, Time Magazine, and National Public Radio.

I'm enclosing copies of some of these stories - some taken from the Internet, some from transcript services, others from the papers themselves - to show you how consistent the message was throughout the period of the trial coverage. I believe that through this consistent message, we were able to begin changing the false perception that Coeur d'Alene is a haven for racists and hate groups. This change was brought about largely through your willingness to share your knowledge of the media and to teach us how we could use it effectively during a period when Coeur d'Alene was in the spotlight. Thank you so very much.

In your service,